Staying safe in your home

We are dedicated to ensuring your safety

We take every reasonable step to protect you and communicate effectively about safety in your home, but we also ask you to be aware of what you can do to stay safe.

 

We are committed to keeping our customers safe, so we have a staying safe policy and useful information also provided here on our website to ensure this.

Fire Safety

We want our homes to be safe, so every 5-years we perform a home condition survey on our homes. Home Condition Surveys provide us with valuable insights on your property’s condition and future repair needs.
Click below to learn more about home condition surveys – how they work, what’s inspected, and how the information helps us keep your home safe.

Home Condition survey

We prioritise the safety of our customers, and ensuring gas safety in your home and environment is very important.
We make sure to keep our homes safe and support customers however we can with this, whether that’s through annual safety checks, or offering advice. 

Gas safety

Abestos is a naturally occurring mineral that may be found in wall panels, floor tiles and more. It’s nothing to worry about but if disturbed, it can cause issues for your health.
You can find out more advice on asbestos in our leaflet below.

Asbestos

Damp and condensation in your home can cause mould to grow, and needs to be avoided. Find out more about exactly what it is, identifying what type of dampness and mould you may have in your home, and how to control and prevent it.

Condensation damp and mould